Privacy Policy

Use of personal information

Renewable Japan Co., Ltd. establishes and abides by the following privacy policy with respect to the use of personal information (“personal information” defined in Article 2 (1) in the Act on the Protection of Personal Information (hereafter referred to as the “APPI”); the same applies below) and identifiable personal information (“identifiable personal information” defined in Article 2 (8) in the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures (hereafter referred to as the “Number Act”); hereafter, personal information and identifiable personal information are collectively referred to as “personal information”) and declares safer and proper use of all personal information including your personal information.
This privacy policy applies to all personal information that we obtain and use and provides our basic policy on handling personal information.

1. Compliance with laws and other regulations

We comply with the APPI, the Number Act and other applicable laws, guidelines, and this privacy policy when using personal information. The definitions of terms in this privacy policy follows those in the APPI and other applicable laws unless otherwise specified.

2. Intended use of personal information

We identify the intended use of personal information and only use it to fulfill that purpose. We do not use personal information for anything not directly related to the intended use. For more information on our intended use of personal information, refer to “About the intended use of personal information.” Furthermore, the intended use of identifiable personal information is limited to the scope of law.

3. Obtaining of personal information

We clearly define the intended use in the range of legitimate business and obtain, collect, and use your personal information lawfully and properly to the extent required to fulfill the purposes for which it was collected. Furthermore, we only obtain, collect, and use identifiable personal information within the scope of law.

4. Proper management of personal information

We establish and comply with the procedures to obtain, use, retain, and otherwise handle personal information for proper management of personal information including the prevention of leakage, loss or damage of personal information. For more information on how we properly manage personal information, refer to “About the management of personal information.”

5. How personal information is disposed of

We promptly dispose of personal information obtained for the specified intended use after achieving the intended use or after the retention period expires. For more information on how personal information is disposed of, refer to “About the disposal of personal information.”

6. Restriction on provision to third parties

We do not disclose personal information to third parties without obtaining your consent except for the cases defined below. We do not provide or disclose identifiable personal information to any third parties unless permitted by law.

  1. 1
    Such action is based on laws
  2. 2
    It is not possible to obtain your consent but such action is required to protect human life, body or properties.
  3. 3
    It is not possible to obtain your consent but such action is especially required to improve public health or promote sound development of children.
  4. 4
    Obtaining your consent may be an obstacle to the execution of work defined by laws by a national agency, local authority or a party commissioned by them yet we must cooperate in the execution of such work.

7. Joint use

Our subsidiaries and equity method affiliates (including SPC subsidiaries) may jointly use personal information. For more information on the joint use of personal information by us, refer to “About the joint use of personal information.”

8. Request for disclosure and other actions related to personal information

To request notification of our intended use of personal information, or to request disclosure, correction, addition, deletion, or cessation of use of personal information, refer to “About requests for disclosure and other actions related to personal information and procedures.”

9. Complaint handling

We promptly and properly respond to your complaints and inquiries about the use of personal information. To make complaints or inquiries, please contact the following department in charge or use the inquiry form.inquiry form

10. Action in case of information leakage or other incident

If your personal information is leaked, lost, or damaged, we take proper action according to applicable laws (e.g., promptly notify you of the situation).

11. Continuous improvement

We make efforts to continuously improve the internal use of personal information, for example, by establishing internal rules for the protection of personal information, educating employees, and conducting internal audits.

About the intended use of personal information

We announce the intended use of your personal information that we obtain as stated below in advance. When directly obtaining personal information included in documentation such as a contract, we clarify the intended use to the party who discloses the personal information (including you) in advance.

  1. 1
    To perform business operations related to renewable energies such as solar power generation
  2. 2
    To provide information on financial products and financial services and recommend them
  3. 3
    To perform business operations safely and reliably
  4. 4
    To use information for other intended uses clarified when the information is obtained

We do not notify, announce or clarify the intended use of your personal information we obtain in the following cases:

  1. 1
    Notifying you of the intended use or announcing it may harm the life, body, properties, or other rights and interests of you or third parties.
  2. 2
    Notifying you of the intended use or announcing it may harm our rights or legitimate interests.
  3. 3
    Notifying you of the intended use or announcing it may become an obstacle to the execution of work defined by laws established by a national agency or local authority when we must cooperate in the execution of such work.
  4. 4
    The intended use is deemed to be clear from how information is obtained.

We only use your personal information to fulfill the purposes for which it was collected, which are announced in advance. However, we may use your personal information (except for information related to the privacy of communications) beyond the range required to fulfill the purposes for which it was collected and announced in advance without obtaining your consent in the following cases:

  1. 1
    Such action is based on laws
  2. 2
    It is not possible to obtain your consent but such action is required to protect human life, body or properties.
  3. 3
    It is not possible to obtain your consent even when such action is especially required to improve public health or promote the development of children.
  4. 4
    Obtaining your consent may become an obstacle to the execution of work defined by laws established by a national agency, local authority or a party commissioned by them, yet we must cooperate in the execution of such work.

About the management of personal information

  1. 1
    Retention period

    We define the retention period for your or any other party’s personal information in the range required for intended use and erase your personal information after the retention period elapses or the purpose for which it was collected is fulfilled. However, this does not apply to the following cases:

    1. The information must be retained based on legal provisions.
    2. We have your consent.
  2. 2
    Ensuring the correctness of information
    We make efforts to keep obtained and collected personal information correct and up to date in the range required to fulfill the purposes for which it was collected and erase the relevant personal information when we no longer need to use it.
  3. 3
    Safe management measures
    We implement necessary and proper safe management measures in terms of technology and organization including protection against unauthorized access and computer viruses for safe management including prevention of leakage, loss, damage, tampering or other improper handling of personal information.
  4. 4
    Supervision of executives, regular employees, etc.
    We ensure that our executives, regular employees, etc. thoroughly understand proper use of personal information, provide proper education, and properly supervise them as required before letting them use personal information.
  5. 5
    Supervision of contractors
    We may outsource the use of personal information we have to facilitate business operations and provide better services. In this case, we select contractors who use personal information lawfully and properly and supervise them as required.

About the disposal of personal information

  1. 1
    We incinerate, dissolve, shred or otherwise discard documents or other media that contain personal information in such a way that they cannot be recovered.
  2. 2
    When deleting personal data (“personal data” defined in Article 2 (6) in the APPI; the same applies below) from information systems (including PCs or other devices), we employ such a means that the data cannot be easily recovered.
  3. 3
    To dispose of devices, electronic media, or other items that contain personal data, we employ dedicated data deletion software or physically destroy them.

About the joint use of personal information

We may jointly use personal information with our subsidiaries and equity method affiliates as described below.

  1. 1
    Personal information to be jointly used
    Personal information including name, address, phone number, and email address
  2. 2
    Range of companies that jointly use personal information
    Our subsidiaries and equity method affiliates (including SPC subsidiaries)
  3. 3
    Purposes of joint use
    Range specified in “Intended use of personal information”
  4. 4
    Manager responsible for joint use
    Renewable Japan Co., Ltd.
    1-2-8 Toranomon Minato-ku, Tokyo
    Katsuhito Manabe, president and representative director

About requests for disclosure and other actions related to personal information and procedures

If you request the disclosure or correction of personal information we have, cessation of use of it, or other action, we respond to your request without delay according to the procedure we separately define, the APPI, the Number Act, applicable laws and regulations, other norms, rules related to the APPI, and other regulations. If you want to request disclosure or other action, contact the following department or use the specified inquiry form.

(Department in charge) Risk Management & Compliance Department, Renewable Japan Co., Ltd.
Toranomon Kotohira Tower 6th floor, 1-2-8 Toranomon Minato-ku, Tokyo, 105-0001
Phone: 03-5510-9086 (representative), Fax: 03-5510-9087

Inquiries about personal information

For complaints or inquiries, please contact the above department or use the specified inquiry form.

Renewable Japan Co., Ltd.
1-2-8 Toranomon Minato-ku, Tokyo
Katsuhito Manabe, president and representative director

Revised on November 10, 2021.